About CACloud
Owned in Canada, run from Canada, since 1998.
CACloud is the cloud hosting brand of Canadian Web Hosting, a Canadian company owned and managed in Canada. Our servers, our data centres and our support team are here too, and the company behind them has been hosting since 1998.
- 1998Founded
- 3Facilities
- 2Cities
- Canadian owned
- SOC 2 Type II
- Toronto and Vancouver
- Since 1998
- Support 365 days a year
Who is responsible
One company runs the whole service.
CACloud is operated by Canadian Web Hosting. The same company publishes the legal terms, runs the support desk and sends the bill.
Canadian Web Hosting has hosted websites, email and servers since 1998. In 2012 it launched CACloud as its cloud division, with its own website and its own product line. Both brands are run by the same company.
The legal terms, the privacy policy and the service level for every CACloud product are published on this site. They name Canadian Web Hosting as the operator, and they give a postal address in Vancouver, British Columbia. Questions about any of them go to the addresses on the right.
Ownership matters more than address, and this is why. The US CLOUD Act requires a US provider to hand over data in its possession, custody, or control, and says in its own text that this applies regardless of whether the data is located within or outside of the United States.1 A Canadian region does not change which law the provider answers to. CACloud is not a US provider: it is incorporated in Canada, owned in Canada and run in Canada. Canada's own government puts the other half plainly: data residency does not mitigate against the application of foreign laws.2
To be clear about the limit: this is not a claim that nobody can ever ask for your data. Canadian production orders and mutual legal assistance requests still exist. It is a claim about whose law decides — Canadian law, in Canadian courts.
1. 18 U.S.C. § 2713, added by the CLOUD Act, Public Law 115-141 (2018). Quoted from the statute.
2. Government of Canada, White Paper: Data Sovereignty and Public Cloud, Treasury Board of Canada Secretariat, Appendix A. Nothing on this page is legal advice.
- Phone
- 1-866-821-8355
- Sales
- sales@cacloud.com
- Support
- support@cacloud.com
- Billing
- billing@cacloud.com
- Post
- Canadian Web HostingPO Box 28011West Pender St POVancouver, BC, CanadaV6C 3T7
Why choose CACloud
Seven reasons, each one checkable.
No superlatives. Every reason below points at something you can read on this site or visit in person.
Canadian-owned, not just Canadian-hosted
CACloud is operated by Canadian Web Hosting, the hosting business of iDigital Internet Inc. — incorporated in British Columbia in 1998 and owned by a Canadian citizen. A foreign provider can rent floor space in Toronto; it cannot become a Canadian company.
In business since 1998
CACloud is the cloud brand of Canadian Web Hosting, a hosting company that has run without a break since 1998. The company that ran hosting in 1998 is the company that runs the cloud today.
Data centres in Toronto and Vancouver
Three facilities in Canada: 151 Front Street in Toronto, 555 West Hastings in Vancouver and 1478 Hartley Avenue in Coquitlam. Each has UPS and diesel backup power, card-access security and cameras, and a network operations centre staffed 24 hours a day.
Audited controls: SOC 2 Type II
The group holds a SOC 2 Type II report. That is an independent audit of how the service is run, not a self-declared badge. The Compliance page explains what it covers.
A written service level
Our Service Level Agreement commits to 99.9% or 99.95% monthly availability, depending on the product, and pays credits of up to 30% of the bill for that region when we miss it.
Your choice of platform
SSD cloud servers for most workloads. A private cloud on your own nodes when you need your own hardware. Shared cPanel and Plesk hosting for a single site.
Support 365 days a year
Support is in-house and available every day of the year by phone, email and ticket. Managed Support adds patching, monitoring and managed reboots when you want the team to look after the server itself.
Details: the SLA, the data centres, compliance, the support policy and Managed Support.
Where your data lives
Three facilities, all in Canada.
A Canadian region on a foreign cloud is still owned and run by a foreign company. Here the owner, the operator, the buildings and the support desk are all Canadian.
Toronto
151 Front
151 Front Street, Toronto, ON M5J 2N1, Canada
Vancouver
555 West Hastings
555 West Hastings St. Vancouver, BC V6B 4N5, Canada
Vancouver
1478 Hartley Ave
1478 Hartley Avenue, Coquitlam, BC
History
From a 1998 hosting company to a Canadian cloud.
The dated entries are the company's own press releases, 2012 to 2016, kept word for word in the Press Room. Each one records what customers could order at the time.
1998
Canadian Web Hosting begins hosting. It has run without a break since.
Canadian Web Hosting Launches New Cloud Division and Website and Expands Canadian Cloud Hosting Web Hosting Solutions to Deliver More Flexible and Affordable Canadian Cloud Services
Canadian Web Hosting Redesigns Website of Cloud Hosting Services Brand
Canadian Cloud Hosting Launches New Global Content Delivery Network Service for Cloud Hosting Customers
Canadian Cloud Hosting, Announces the Public Availability of On-Demand OpenStack Private Cloud Hosting Plans with Easy Upgrades, Guaranteed Availability and Performance
Canadian Cloud Hosting Now Offering IPv6 Addresses to Customers
Canadian Web Hosting Announces the Public Availability of New Private Cloud Hosting plans using VMware vSAN Storage in Canada with Easy Upgrades, Guaranteed Availability and Performance
Canadian Cloud Hosting Expands Offerings with a Limited Time 20% Incentive Offer for Customers
Canadian Web Hosting Upgrades Canadian Cloud Options and Expands Custom Cloud Server Types
The archive stops in 2016. For what is on sale today, use the comparison page.
Read more
Customers, press and the technical pages.
Talk to the company that owns and runs your servers.
Sales and support are in Canada and available every day of the year. Call 1-866-821-8355 or email us.